For almost 30 years, we have specialised in supplying and supporting the computer system requirements of our customers, who range from specialist importers and distributors to general merchants supplying the end user, varying in size from 10 to 600 user systems.

We have achieved this by listening to our customers and responding to their requirements. After all, it is our users who understand the intricacies of their industry and the aspects of the business where technology can help to improve efficiency and customer service.

Our customers in the Engineering & Tool industry sector, have been and still are involved in the thought process that helps to create changes and developments to CHARISMA.

The following pages provide an insight into some of the features and benefits available from CHARISMA. It is important to note that not all of CHARISMA's available features are listed.

CHARISMA contains approximately 1000 software options and should you have any requirements not covered within this site, please contact us.


CHARISMA handles the entire software business needs for the Engineering & Tool distribution industry providing a fully integrated business solution featuring:

•  Sales Order Processing
•  Enquiry Logging & Lost Sales Analysis
•  Sales Quotation System
•  Purchase Enquiry & Order Processing
•  Integrated Fax System
•  Sales & Purchase Ledger Multi-currency
•  Business Intelligence - Reporting and Analysis
•  Communication with other applications
•  e-business
•  XML Document Exchange & Systems Integration
•  Bar-coding
•  Tele-sales
•  Stock Control
•  Warehousing

Consultants and training staff understand the terminology and methodology of the Engineering & Tool distribution marketplace and many of the highly qualified Support staff are from these industries.