| Advantages
to your on-line customers: |
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On-line
Purchasing: your customers have access to your up-to-date
Products & Services Catalogue, place orders, raise quotations
and view product availability, all 24 x 7 x 365. |
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On-line
Enquiries: registered users have access to their account
status whereby they can review statements, invoice history,
outstanding orders, record card and debt status, all 24 x 7
x 365. |
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Dynamic
Catalogue: enables access to immediately updated product
prices, specifications and product application information,
with pre-negotiated prices & price breaks for registered
customers. |
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Elimination: of
paper-based ordering procedures. |
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Speed: fast and
improved buying experience. |
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Promotions:
your e-business site provides another marketing channel
through which you can reach your customers, to inform them of
the latest promotions, news and product ranges. |
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| Advantages
to You: |
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Marketing: An e-business
site provides you with a new sales channel, whereby your products
and services gain exposure 24 x 7 x 365, through your detailed
and comprehensive on-line catalogue. |
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Improved Customer
Service: By enabling the rich and valuable information held
on your back-office application to be viewed via the web, your
customers may enquire about their account status, allowing you
to offer a much improved level of Customer Service. |
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Increased Competitive
Edge: Quantum VS e-business allows you to develop innovative
strategies to differentiate your business from that of your
competitors (ie; access to account status), whilst at the same
time improving overall business performance, reducing costs,
increasing market share and providing you with a Competitive
Edge. |
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Single-Sourcing:
The creation of closer relationships between yourself and your
customers, provides the impetus for more single-sourcing of
goods. |
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Automation: Eliminate
administrative errors and dual keying of data by dismantling
paper-based manual processes. |
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| Driving
Down Business Operating Costs: |
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Reduced Staff
Levels: By allowing your customers to place orders directly
on your system and obtain fast, accurate account information
(ie; invoice history, record card, outstanding orders etc) without
human intervention, expensive tele-sales resources and even
sales reps can be dramatically reduced or reallocated. |
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Reduced Printing Costs:
With your up-to-date and comprehensive Products and Services
catalogue now on-line, printing costs can be reduced. |
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Reduced Transaction
Charges: With an estimated 20% of a businesses turnover
resulting from 80% of its sales transactions, e-business enables
these low value sale transactions to be processed cheaply, in
less time and with fewer resources. |
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| The Quantum VS e-business
solution is EDP core technology, designed towards staying ahead
of the e-business race. |