Return to EDP Homepage Quantum VS e-business    
 

 

 
 
 
SOLUTIONS: 
 
Advantages 

The Quantum VS e-business solution provides a competitive edge in the way businesses interact with their customers. Nowhere is this more evident than in the process of on-line purchasing.

Advantages to your on-line customers:
   
On-line Purchasing: your customers have access to your up-to-date Products & Services Catalogue, place orders, raise quotations and view product availability, all 24 x 7 x 365.
 
On-line Enquiries: registered users have access to their account status whereby they can review statements, invoice history, outstanding orders, record card and debt status, all 24 x 7 x 365.
 
Dynamic Catalogue: enables access to immediately updated product prices, specifications and product application information, with pre-negotiated prices & price breaks for registered customers.
 
Elimination: of paper-based ordering procedures.
 
Speed: fast and improved buying experience.
   
Promotions: your e-business site provides another marketing channel through which you can reach your customers, to inform them of the latest promotions, news and product ranges.
   
Advantages to You:
   
Marketing: An e-business site provides you with a new sales channel, whereby your products and services gain exposure 24 x 7 x 365, through your detailed and comprehensive on-line catalogue.
   
Improved Customer Service: By enabling the rich and valuable information held on your back-office application to be viewed via the web, your customers may enquire about their account status, allowing you to offer a much improved level of Customer Service.
   
Increased Competitive Edge: Quantum VS e-business allows you to develop innovative strategies to differentiate your business from that of your competitors (ie; access to account status), whilst at the same time improving overall business performance, reducing costs, increasing market share and providing you with a Competitive Edge.
   
Single-Sourcing: The creation of closer relationships between yourself and your customers, provides the impetus for more single-sourcing of goods.
   
Automation: Eliminate administrative errors and dual keying of data by dismantling paper-based manual processes.
   
Driving Down Business Operating Costs:
   
Reduced Staff Levels: By allowing your customers to place orders directly on your system and obtain fast, accurate account information (ie; invoice history, record card, outstanding orders etc) without human intervention, expensive tele-sales resources and even sales reps can be dramatically reduced or reallocated.
   
Reduced Printing Costs: With your up-to-date and comprehensive Products and Services catalogue now on-line, printing costs can be reduced.
   
Reduced Transaction Charges: With an estimated 20% of a businesses turnover resulting from 80% of its sales transactions, e-business enables these low value sale transactions to be processed cheaply, in less time and with fewer resources.
   
   
The Quantum VS e-business solution is EDP core technology, designed towards staying ahead of the e-business race.
 
   
 
If you would like to incorporate e-business with your EDP Group application, please contact:
Mark Jowitt
 0114 262 2032
 0114 262 0982
 EDP Marketing
   
     
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